Return Policy
All sales are final - with the exception of defects or damaged items. 
Refund requests must be made within 14 days of receiving the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchanges (if applicable) Completely love your shoes or we will refund or replace your Doyse Derome shoes Send your shoes back on us from anywhere in the world.
We  only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us.

Shoes are sent with free express shipping to Europe, the United Kingdom and the USA.

All custom shoes are handmade by master Italian craftsman from pristine Italian leather. Each designer pair is a one-of-a-kind, combining handcrafting tradition, quality and modern style for a product that’s perfectly Italian.